What's New

Jan 2023 - Appreciation for Medic Corvin

To whom it may concern,

I’d like to extend my sincere appreciation to Medic Corvin for his patience and professionalism in assisting my father, Ibrahim.

As this was our first time engaging an ambulance for my dad, there were a couple of things that we’ve failed to consider. For instance, the narrow spaces in the house for the team to easily manoeuvre. Yet, Corvin and his partner was quick to think of ways to navigate around the small spaces.

It may seem that Corvin was merely doing a job but for caregivers like us, it does help to alleviate some of our anxiety and frustration.

With that, I hope you’ll extend my utmost gratitude to Medic Corvin and also the Driver Eugene.

Much appreciation,
Nora

Nov 2022 - Course Recce

Hi Keith,

I didn’t want to hold up your crew after Wednesday night however I wanted to thank you and your team for their support and attention while conducting the site recce. We always appreciate the extra effort AMS and your crews put in for such a large event and I wanted to ask you to pass along our appreciation and thanks to the crews who were present on Wednesday.

We look forward to working closely with you and your team next week.

Best regards,

Eddie Singe
Operations and Business Development Manager

Nov 2022 - Customer Feedback - Tax Receipt No: R13918

Hi

We have been assigned with your non-emergency ambulance on 31 October 2022.

Would like to comment both Ben and Ahmad for their professionalism - patient, detailed, careful, helpful and concern.

Both of them arrived, checked my mum carefully in terms of physical, speech and mobility before transferring to the stretcher.

On board the ambulance, Ben took my mum's BP, blood sugar test and etc each informing my mum before he proceed so that my mum feels at ease.

Helpful in informing the staff at the A&E department of my mum's condition upon arrival at CGH.

Your company is so blessed to have staff so committed to their work and taking good care of the patient.

Keep up the good work for both Ahmad & Ben - Cheers

Best Regards,
Tracy

Nov 2022 - Compliment on Mohan. 4 November 2022

Dear Yvonne,

We want to thank Mohan for being attentive and proactive.

Last Friday, 4 November 2022, we had multiple transfers from NTFGH to AH Ward 13.
As both transfers were going to the same ward at the same time, Mohan proactively checked the timings we wanted and assisted in conveying NTFGH to stagger the timings.
That being done, it helped the nursing team better manage the patients admitted to their ward.

Please help us in conveying our appreciation to Mohan.

Thank you and regards,

Alwyn Oliveiro
Senior Patient Service Associate, Bed Management Unit
ALEXANDRA HOSPITAL

Oct 2022 - Thank you | Walk-A-Jog (6 Oct)

Dear Ambulance Medical Service,

We would like to thank you for your professional medical support at our school's Walk-A-Jog yesterday. Your medical standby and provision of care for students contributed to a successful, fun and meaningful school event.

Warmest regards,
Blangah Rise Primary School

Jul 2022 - Deep Appreciation

Dear Sir/Ma'am,

I would like to send my sincere appreciation to both Rul and Reed for taking care of me when I badly crash during the OCBC Cycle National Championships yesterday.

Having people with good personality when dealing with patients is just a blessing and lucky to have them.

Thank you so much and keep safe to everyone.

Regards,

Kerwin Mugar Quinquilleria

Feb 2021 - Letter of Appreciation

Hi Ms Soon,

I am Nurse Suganthi(Transport nurse) from CGH, would like to compliment and express my appreciation to all the following staff of Ambulance Medical Services who deal with so much everyday that you work. Also for their continuous team work, coordination, and good rapport towards my scheduled assignments. The current COVID situation has made their job so much harder and tense. Yet your men always serve us with a smiling face, continuous support and cooperation always.

At the outset, I take this opportunity to extend my heartfelt appreciation, which is indeed really praise worthy. Your team members deserve sincere appreciation for accomplishing the assigned tasks smoothly together with me. They are as follows:

Faizal, Jumain, Tony, Ah Jai, Zie, Jack / Loo,Azri,Roslan, Azmi,Shakira, Eugene, Puru, Jim, Ah Seng, Reddy, Abu,Raymond, Shanhwani, Yow, Govin.

Their charismatic character and friendly disposition towards their clients (CGH) instantly make them approachable. This allows clients to discuss their needs and seek cooperation freely.

I believe that their performance will continue to impress clients.

Thank You,
Suganthi

April 2020

As of April 2020, we have expanded our fleet to 39 ambulances!

We are proud to support COVID-19 since February 2020 and have dedicated a section of our fleet to support 993 transport services of suspect and confirmed cases. Rest assured that to avoid cross-infectivity with our regular patients, the COVID team is separate from our regular teams. Our COVID crew is well trained and adheres to strict personal-protection and sanitisation protocol. Preventive measures have also been ramped up for all regular cases.

Under new MOH regulations for improving stricter standards for private ambulances, AMS has been accredited for both Emergency Ambulance Services (EAS) and Medical Transport Services (MTS). With our commitment to maintaining professional services and top-line equipment, we are one of the earliest private ambulances to pass accreditation standards!